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Our Commitment

Shariah Compliance

Shopping on your terms, in harmony with your values. QisstPay is built from the ground up to honour Islamic financial principles.

Zero Interest — Zero Riba

QisstPay never charges interest on any installment plan. You pay the exact price of your purchase divided into equal installments — nothing more. Our revenue model is based on merchant service fees, not consumer interest charges, ensuring our platform remains entirely free from riba (usury).

How Our Model Works

Unlike traditional lending products, QisstPay operates on a Murabaha-inspired structure:

  • Transparent Pricing: The total cost is disclosed upfront at the point of sale. There are no hidden fees, no compounding charges, and no penalty interest.
  • Merchant-Funded: Merchants pay a service fee to offer QisstPay to their customers. This is how we sustain our operations — not through consumer interest.
  • No Time-Value Charges: Whether you pay early or on schedule, the amount remains the same. We do not profit from the passage of time.
  • Asset-Backed Transactions: Every QisstPay transaction is linked to the purchase of a real good or service, grounding our model in tangible economic activity.

Shariah Board Oversight

Our financial model has been reviewed and certified by an independent Shariah advisory board. This board provides ongoing oversight to ensure that every new product, feature, and partnership adheres to Islamic financial principles. Key areas of review include:

  • Transaction structures and payment flows
  • Fee models and revenue mechanisms
  • Late payment handling and dispute resolution
  • New merchant onboarding and product categories

Prohibited Categories

In accordance with Islamic principles, QisstPay does not facilitate transactions for goods or services that are considered haram. This includes, but is not limited to, alcohol, tobacco, gambling, and other prohibited categories. Our merchant onboarding process includes category screening to maintain this standard.

Late Payment Policy

We understand that life happens. If you miss a payment, QisstPay does not charge penalty interest. Instead:

  • We offer a grace period and send friendly reminders via SMS and email
  • A flat administrative fee — disclosed upfront before any purchase — may apply to cover operational costs, not as a profit mechanism
  • We work with you to find a resolution, including the ability to snooze a payment with one tap

Our Promise

QisstPay exists to make modern commerce accessible without compromising faith. We are committed to maintaining the highest standards of Shariah compliance as we grow, and we welcome questions and feedback from our community.

For inquiries about our Shariah compliance framework, contact us at shariah@qisstpay.com.